Thank you for choosing Atradius Collections as your debt collection partner.
Unfortunately we are unable to proceed to providing you with a tailored quote.
Based on the information you have provided, we advise you not to proceed with full third party collection services this time.
Why?
From our experience, debt collection cases that are lower than {{ doorPolicyMinAmount }} are not cost effective for your business as well as Atradius Collections. It is also proven that debts that are older than {{ doorPolicyMaxAge }} months are harder to collect, and again unfortunately not cost effective.
An additional 4% is added to debts older than 180 days.
Legal costs
Legal costs may apply should we escalate your case. You will be asked to confirm legal costs prior to proceeding with any action. You remain in control.
This is the invoice that you have uploaded to our portal, detailing the amount that your customer has not paid for your product/service provided.
What is the collection fee?
We charge a collection fee on successfully recovered funds only. If we do not recover any funds on your case, we will not charge a collection fee. We also apply costs and interest at the statutory rate based on the debtor's country’s respective laws.
There are usually two types of collections *:
Domestic case – If we are able to collect the costs and interest, we will pay them back to you.
International case – If we are able to collect the costs and interest on export cases (i.e. cases outside your registered business location), we will retain them.
Please note that upon successful collections, an extra 4% commission will be charged on top of the standard collection fee for invoices that are 180+ days overdue.
*This is not always the case, but the amount never exceeds the quote given by Atradius Collections.
If you do not recover the unpaid invoice, what do I have to pay?
If we are unable to collect the funds on the unpaid invoice, we will not charge you a collection fee. A collection fee (“Success Fee”) is only chargeable on successfully recovered funds. If we do not recover the unpaid invoice.
How is the collection fee calculated?
The collection fee (“Success Fee”) is a percentage of the outstanding unpaid invoice. The percentage differs per debtor location. You will receive a calculation breakdown on the offer page of our portal; we also show the fee schedule on this page.
Please note that upon successful collections, an extra 4% commission will be charged on top of the standard collection fee for invoices that are 180+ days overdue.
We use a mix of communication channels to reach optimal results, these include;
Demand letters, e-mails, manual/automatic calls and custom videos. Correspondence frequency depends on case value and our expert advice.
Keep updated 24/7
We aim to collect your overdue invoice as soon as possible. Our amicable collection process lasts on average 30-90 days.
Keep updated with our pro-active case updates.
Transparent costs upfront
We always consult you on your options should we be unable to recovery your money in full. These options could be payment plans, legal action, insolvency procedures. If we are unable to collect your debt, we will provide a comprehensive summary and advise you of case closure.
"The debt collection cases we send Atradius Collections are the most difficult ones but it continues to get results."
Alex Gasca,
Global Default and Recovery Manager
HP Inc.
"They know how to combine their high-quality services with a very open, highly professional relationship with their clients. That makes Atradius Collections a strong, reliable supplier. They are a vital part of our day-to-day"
Stefan Craciun
Senior Manager Credit and Collection
Colt Technology Services
Alex Gasca, 
Stefan Craciun 
Fee Schedule
Fees and Costs FAQ