Contact us

Get in touch with us


Atradius Collections Pty Ltd (AU) Registered Office

Level 14, 1 Market Street, Sydney , NSW 2000, Queen Victoria Building
PO Box Q310, NSW 1230


Our prices, terms and conditions

When you request a free quote, we will provide a tailored calculation based on your case.
When you place your debt collection case, you will be able to review our terms and conditions before submitting it.
Please bear in mind that the price you see in your free quote is the maximum fee we charge when we recover 100% of your debt. In case we recover your debt partly, the fee will be reduced in proportion to the collected amount. It will never exceed your original quote – so you can be assured that there are no surprises.

Got a question?

Your questions may already be answered in our frequently asked questions (FAQ) section.

Get updates on your case

It’s easy to get updates about your debt recovery case. Simply login, go to the case you have questions about and type your questions in the message field below the case overview. 

Contact us

Didn't find an answer to your question? Please fill in the form below and one of our local customer service representatives will reach out to you as soon as possible.
*You need to be a business entity in order to make use of our services.
*We only collect commercial debts - both you and your debtor(s) need to be business entities. We DO NOT collect personal debts.
and any of its affiliates, who will only use my personal data in accordance with their Privacy Statement and understand that I can change my preferences or unsubscribe at any time.
If your matter requires immediate assistance, please contact one of our local offices.

Unhappy with our service?

We strive to provide you with the highest level of service. If this has not been the case, or if we have not handled something to your satisfaction, please provide your feedback and a member of the team will be in contact with you. 

Contact Info

Company info


Learn about our complete collection services

Did you know that Atradius Collections provides more than third party debt collection services?
To prevent the risk of non-payment, we provide professional accounts receivable management where we take care of your invoices before they become overdue.

Should your debt collection escalate to legal action, we are there to provide end-to-end solutions like legal debt collection, insolvency services, invoice checking and standby servicing – any customised solution you may need for your business.