Use of cookies by Atradius Collections

When someone visits  https://atradiuscollections.com/ we collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website. We will not associate any data gathered from this site with any personally-identifying information from any source. If we do want to collect personally-identifiable information through our website, we will be upfront about this. We will make it clear when we collect personal information and will explain what we intend to do with it.

The lists below explain the cookies we use and why.

Session ID

NAME Purpose Expires
JSESSIONID JSESSIONID is a platform session cookie and is used by sites with JavaServer Pages (JSP). The cookie is used to maintain an anonymous user session by the server. Expires after the end of the user session

Google Analytics

Google Analytics is a web analytics service provided by Google, Inc. (“Google”), to help Atradius Collections understand how our web sites are used. Information about your use of our website, including your IP address, may be transmitted to Google and stored on their servers. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

NAME PURPOSE EXPIRES
_utma This cookie lets us know if you've visited before, so we can count how many of our visitors are new to atradiuscollections.com/ or to a certain page. 2 years from set/update
_utmb This works with _utmc to calculate the average length of time you spend on atradiuscollections.com/ 30 minutes from set/update
_utmc This works with _utmb to calculate when you close your browser when you close your browser
_utmt Used to throttle request rate 10 minutes
_utmv Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update
_utmz This tells us how you reached atradiuscollections.com/ (e.g. from another website or a search engine) 6 months from set/update
_utmt_rollupTracker To track multiple domains of Atradius Collections websites 30 minutes from set/update
_utmt_oldTracker To remove old tracker code 30 minutes from set/update
_ga To distinguish users 2 years from set/update
_gat To throttle request rate 10 minutes from set/update

More information: http://www.google.com/policies/privacy/

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout.

Google Advertising

Name Purpose Expires
Doubleclick cookie - id Tracking cookie used by Google to improve your online experience, including the display of more relevant ads 30 days from set/update

More information: http://www.google.com/policies/privacy/

Eloqua

Eloqua is a marketing automation system provided by Oracle which facilities notifications and the sending of relevant marketing emails. Submitting a form on the website subscribes the submitter to our communications, an opt-out option is always provided with every email.

NAME PURPOSE EXPIRES
ELOQUA; ELQSTATUS These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from, and the pages they visited. Once consent is provided, through a form submission by the visitor, we can associate a visitor's ID to individual characteristics and past behavior. 2 years from set/update

 

YouTube videos

YouTube is used by the website to store and show video content. These cookies are set by YouTube to track usage of its services. The YouTube Cookies are only installed when you press play.

NAME Purpose Expires
PREF This cookie stores your preferences and other information, in particular preferred language, how many search results you wish to be shown on your page, and whether or not you wish to have Google’s SafeSearch filter turned on. 10 years from set/ update
VISITOR_INFO1_LIVE A cookie that YouTube sets that measures your bandwidth to determine whether you get the new player interface or the old. 8 months from set/update
use_hitbox The use_hitbox cookie increments the ‘views’ counter on the YouTube video At end of session
YSC This cookie is set by the YouTube video service on pages with embedded YouTube video At end of session

More information: https://policies.google.com/privacy

Other general links to external websites

Visitors are provided with the option to navigate to a variety of external websites where Atradius Collections has a presence. When the visitor selects the option to view the content from these websites, they are taken away from the Atradius Collections web site and to the other site, where a variety of cookies may be used throughout the visit. Atradius Collections is not responsible for any cookies used once the visitor has left the Atradius Collections web site.

LinkedIn  - Refer to privacy policy at LinkedIn
Twitter     - Refer to privacy policy at Twitter
YouTube  - Refer to privacy policy at YouTube

How you can refuse or opt out of cookies

To opt out of being tracked by Google Analytics across all websites visit https://tools.google.com/dlpage/gaoptout and install the application. The Google Analytics opt-out browser add-on does not prevent information from being sent to the website itself or in other ways to web analytics services.

Most browsers are set by default to accept cookies automatically, but usually you can alter the settings of your browser to prevent automatic acceptance and prompt you every time a cookie is sent to you or to allow you to choose not to receive cookies at all. If you wish to block cookies, please follow the relevant instructions. Take care to ensure that the instructions you select match the type and version of your browser software:

IE11,10

  1. Open Internet Explorer, click the Tools button, and then click Internet options
  2. On the Privacy tab, move the slider up to Block all cookies

More information: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

IE9,8,7

  1. Open Internet Explorer by clicking the Start button. In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer
  2. Click the Tools button, and then click Internet options
  3. Click the Privacy tab, and then, under Settings, move the slider to the top to block all cookies or to the bottom to allow all cookies, and then click OK

More information: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Chrome

  1. Click the Chrome menu on the browser toolbar
  2. Select Settings
  3. Click Show advanced settings
  4. In the "Privacy" section, click the Content settings button
  5. In the "Cookies" section, select "Block sites from setting any data"

More information: https://support.google.com/accounts/answer/61416?hl=en

Mozilla Firefox

  1. Select 'Tools' from the main task bar and then 'Options'
  2. Click on the 'Cookie' panel
  3. Select the Privacy panel
  4. Under the 'Cookies' section uncheck the 'Accept cookies from sites' option
  5. Click 'OK'

More information: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Safari 7

  1. Click on the Tools button from the main task bar and then 'Preferences'
  2. Click on the 'Security' panel
  3. Under the 'Accept Cookies' section click on 'Never'
  4. Click on the X in the top right corner to close box

More information: https://support.apple.com/kb/PH17191?locale=en_GB

Use of Hotjar

Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymized user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.