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Atradius Collections Ltd. Registered Office

3 Harbour Drive, Capital Waterside, Cardiff
CF10 4WZ

Our prices, terms and conditions

When you request a free quote, we will provide a tailored calculation based on your case.

When you place your debt collection case, you will be able to review our terms and conditions before submitting it.

Please bear in mind that the price you see in your free quote is the maximum fee we charge when we recover 100% of your debt. In case we recover your debt partly, the fee will be reduced in proportion to the collected amount. It will never exceed your original quote – so you can be assured that there are no surprises.

Get a free quote

Got a question?

Your questions may already be answered in our frequently asked questions (FAQ) section.

Read our FAQ

Get updates on your case

It’s easy to get updates about your debt recovery case. Simply login, go to the case you have questions about and type your questions in the message field below the case overview.

Didn't find an answer to your question? Please fill in the form below and one of our local customer service representatives will reach out to you as soon as possible.

First Name *

Last Name *

Email Address *

Company *

*You need to be a business entity in order to make use of our services.

Business Phone *

Your country *

How can we support your business?

*We only collect commercial debts - both you and your debtor(s) need to be business entities. We DO NOT collect personal debts.

I agree to receive occasional newsletters and commercial promotions from Atradius Collections BV

and any of its affiliates, who will only use my personal data in accordance with their Privacy Statement and understand that I can change my preferences or unsubscribe at any time.

If your matter requires immediate assistance, please contact one of our local offices.

Unhappy with our service?

We strive to provide you with the highest level of service. If this has not been the case, or if we have not handled something to your satisfaction, please provide your feedback and a member of the team will be in contact with you.

Contact Info

First Name *

Last Name *

Email Address *

Company info

Company *

Business phone *

Country *

Complaint

How would you like to be contacted?

E-mail

Telephone

When would you like to be contacted?

Learn about our complete collection services

Did you know that Atradius Collections provides more than third party debt collection services?

To prevent the risk of non-payment, we provide professional accounts receivable management where we take care of your invoices before they become overdue.

Should your debt collection escalate to legal action, we are there to provide end-to-end solutions like legal debt collection, insolvency services, invoice checking and standby servicing – any customised solution you may need for your business.

Learn more